The Waterbury Talks
The Waterbury Talks
What Fred Spagnolo Is Doing for Public Safety and Community Building
Fred Spagnolo is Waterbury’s 22nd Chief of Police. From joining as an officer in 2002 to assuming the top role in 2018, Fred has led the Waterbury Police Department with a deep commitment to community service, continual training, and innovative uses of technology. Hear about why he actively supports youth programs, what new advancements are being used on the community’s behalf, what he advocates for on a national level, and how a certain interaction as a kid in Hartford changed his life. It’s a very eye-opening conversation, so join us – as The Waterbury Talks with Fred Spagnolo.
Welcome to The Waterbury Talks. I'm your host, Grant Copeland. Today's conversation is with Fred Spagnolo. From joining as an officer in 2002, to assuming the top role as Waterbury's Chief of Police in 2018, Fred has led the Waterbury Police Department with a deep commitment to community service, continual training, and innovative uses of technology. Hear about why he actively supports youth programs, what new advancements are being used on the community's behalf, what he advocates for on a national level, and how a certain interaction as a kid in Hartford changed his life. It's a very eye opening conversation, so join us as The Waterbury talks with Fred Spagnolo. Chief Spagnolo, thank you for taking the time out of your busy schedule today. We sincerely appreciate it. Grant, thank you for the opportunity to conduct this interview with The Waterbury. Take us around the Waterbury Police Department. What divisions do you have? What units, task forces, special ops? Give us a lay of the land of the Waterbury Police Department. here at the Waterbury Police Department, we have a number of different assignments 30 plus different divisions that all assist in the operations of our, mission here, which is to keep the community safe and, community outreach. We have a variety of different specialties, such as our forensics unit. We work collaboratively with our state lab, get a lot of support from DESPP, the Department of Emergency Management and Public Safety. We have our own DNA testing system here. We're able to do a lot of ballistic forensics work here, test fire weapons that we seize or recover on the street. We're able to compare those shell casings with other shell casings from f- frankly, throughout the country through a special brass tacks system that we have here. Through our partnership with the ATF, we have a number of different police officers that are working with task force officers here in Waterbury. Those task forces are comprised of State Police officers, FBI agents US marshals, DEA agents and it's all supported by the United States Attorney's Office and our Waterbury State's Attorney, Maureen Platt. That's what we do on the criminal side. Of course, we have our Detective Bureau, our Vice Squad, our Youth Squad, that is all organic, that works here within the police department, that assists, our School Department, and folks that, have a need for further investigations, whether it's fraud or some type of violence that occurs. So that's what happens as far as the criminal side of it goes, of course, we have our Patrol Division that answers calls for service, people that are in need of a police response, whether it's an accident, a missing person, or, some minor dispute with a neighbor, or whatever the case may be. We have a Community Outreach Program, Community Relations Division, that is comprised of not only those community officers that work hand in hand with the plethora of different neighborhood organizations here in the city, but also have a traffic unit assigned to them, the Police Activity League assigned to them and the mounted unit assigned to them. These folks are out there, pounding the streets day in and day out, looking to create relationships, strengthen our relationships with people in the community, and try to assist whenever we can before these little things pop up at time from time in the neighborhoods, kind of fester and get out of control. And of course, we have the administrative side, the Records Division, there's training that goes on here. There's a lot of requirements for police officers in the realm of training these days. We are advancing in that area with technology. We're strong partners with Post University here in town that we've collaborated and made this online training portal available for our officers so we can keep them, in the cars, on the streets and, ease our training schedule and regimen. So we have, better informed officers and more productive officers that can do the training with ease and not, have to worry about rescheduling their time and being away from their particular division. One of our latest additions to the police department is the Real Time Crime Center. We operate a crime center and down there, we have a number of partnerships that include the Department of Corrections parole, probation and now the Connecticut National Guard as well. These officers and some civilians are working analyzing crime that's occurring in the city assisting other divisions that are investigating crime in the city and overall monitoring traffic and other incidents and events that occur in the city to make sure that we have an adequate response and that we keep people safe as much as possible through technology. Your department is supporting the community in so many different ways. How many officers in total are we talking about? we're budgeted for 300 police officers. Currently we're at 276 police officers. That, that number there, that current number is the highest we've been since 2021. We're really proud of the efforts that we've made in recruitment and retention. We're very satisfied with this last round of contract negotiations that we've had with the union. Of course, that was under Mayor O'Leary's leadership prior to his departure. We were able to really change some methods within the collective bargaining agreement to attract more officers. To apply to Waterbury as well as to attract officers who were already police officers in other areas whether it be in Connecticut or even out of state to come to Waterbury to serve. Tell me about your role. In essence, what are the main responsibilities of the Chief of Police? the City of Waterbury all day, every day. I look at it from a higher elevation view. And my goal is to make sure that I have partnerships both internally and externally so we can serve the community in the most effective and efficient manner as possible. And what I mean by that is, making sure that our response times are adequate making sure that we are able to handle the amount of call volume, making sure that we're good community partners for folks that are interested in engaging in events here in the city and hosting events here in the city, making sure that we're good community partners for those servicing agencies that are operating here in the city, whether it be youth servicing agencies, behavioral health agencies, other nonprofit agencies that are providing assistance to veterans, folks that are down on their luck folks that may need housing, folks that may need food help. that's really what we're here for is trying to get ahead of the problems before they turn into issues that we need to take some sort of enforcement action and our goal is to make sure that we support the community and try to problem solve as opposed to just go in and, take that enforcement role. When did you join the Waterbury PD? July of 1992. And walk me through working your way up the ranks, as they say. Yeah, so I started July 10th in 1992 and did some time in the Patrol Division. I worked the overnight shift until 1995 when I was assigned to the Motorcycle Division. I worked the Motorcycle Division conducting traffic and event participation until about March of 1997. I was then assigned to the Tactical Narcotics Team. At that point I had an opportunity to see a pretty wide variety of the police department, the Patrol Division, the administrative side of things, as well as the investigative house. I took a test to become a detective in 1997. I was promoted in March of 97 and spent the majority of my time as an investigator in the Vice and Intelligence Division mainly focusing on narcotics violent crime, shootings and homicides and gang activity that was occurring at that time in the city. In 2003, I was promoted to Sergeant and I did a stint with Homeland Security really monitoring and assessing all the infrastructure that the city is responsible for and owns. There's a lot of valuable property some people maybe don't even know not only within the city, but regionally. The water system is a state of the art system that is irreplicable. It it contains thousands of acres and hundreds of miles of pipelines and pump services and pump stations and reservoirs that are really vulnerable to potential attack at that particular time. We needed to make sure that we understood all the assets that we were responsible for and that we had responsibility to protect. So I spent about five years doing that. In 2007, I was promoted to the rank of Lieutenant. And I began to work as the Aid of the Chief of Police. So I really dove into the administrative aspect of policing here in Waterbury. 2009, I was promoted to Deputy Chief. I, held that position till 2018. I worked both sides of the house the operations side, which is responsible for patrol response criminal investigations training. And then I also worked the administrative side of the house, which is responsible for budgeting the fleet, the actual physical plant, any auxiliary buildings that, we have in our possession. So you take over as Chief of Police. With purview of so many different aspects of enforcement and safety around the city, what were your goals? What are your goals today in terms of what the police department and even yourself are trying to accomplish? two of the primary goals are making sure that we stay focused on current practices. They're with the advent of technology the evolution of everyone's job is just changing so rapidly. And I think that, we need to make sure that we stay focused on what's available and accessible for us out there. And there's some pitfalls that come along with that too. And we have to make sure that we balance, our relationships internally, as well as our relationships with the community with that technology that's available for us. And the main focus though, for me is really relationship building and building to a level of trust. I've seen a lot occur on the rollercoaster ride since 1992 and policing as far as perception of communities and an understanding of what police's role is for the community. And, to me it's ever evolving. It's as, as evolutionary as technology is because the needs of the community are constantly changing. There's different people that are coming here from different areas. There's people that have different circumstances that impact them in life. There's different cultures that are introduced to the city that perceive things and require a different set of needs than other folks. It's having a good understanding of that, trying to make sure that we honor that and make sure that we really continue to educate ourselves and keep an open mind about what the community needs and what direction we need to go in next. it's not a standard plan. A lot of folks look at a five year plan and they want to get this vision down and they go by this four inch booklet that kind of drives them in a direction. To me, it's very evolutionary. It could change weekly, it just all depends on current events. It depends on what's happening nationally that impacts us here. And we just have to take that all into consideration and adjust, as time goes on and making sure that we have strong lines of communication with those people in the community that that, that can really help us and guide us in direction to what do they need. You've lent your experience and continue to gain experience and knowledge to help the people of Waterbury and even the Greater Waterbury region, but you've also lent your expertise on a state and national level. Talk about some of those experiences that you've had. Sure. I was honored that Senator Blumenthal, Senator Murphy had asked me to testify in front of Congress regarding gun safety It was a very proud moment for me to have that honor. And I feel strongly about gun control. Some of the laws that have been passed here in the State of Connecticut, I think, could be a model for a number of different communities and other states within our country. I think that we've seen some success, and I know from my experiences here that, some of the more lax gun laws create opportunities in the surrounding states from us to bring illegal guns here into the State of Connecticut, specifically, I focus on our city of Waterbury that have caused havoc. They've just wreaked havoc in our community and been used in acts of violence. I think it was a real great opportunity and really important to to speak about that. I sit as an advisor on the National Police Activity Leagues Board. I'm the Police Chief Liaison for that particular board working to try to get the message out of the goodness that PAL can do for a police department and the bonds that it can create with a community. I feel that, PAL in and of itself is one of the most modern community oriented police practices that are available to law enforcement right now. Community policing's been around forever, really born in New York City and places like L.A. in the seventies and, police officers innovatively going into, to smaller neighborhoods and creating networks with people from those particular neighborhoods, shop owners activists. And that's great. To me what a better inroad to a community than its children. So supporting children supporting those children's families, being there in a time of need, being there in a time of fun, being there in a time where you're just looking to talk to somebody. Those are just great opportunities that we need to continue to advance. On a state level Governor Lamont did appoint me to the Police Officer Standard and Training Council. I'm very humbled by that appointment. I lend my experiences from being an urban police chief to that board because even in policing, there's well over 8,000 police officers in the state of Connecticut, but we range from, very rural policing to a heavily populated urban policing styles. And the requirements are much different for each and every one of those police officers. So it's a difficult balance to make sure that they're being trained in the most effective and efficient way that's going to serve the residents of the State of Connecticut. So with all the experiences you've had, the variety of roles that you've served now leading the police department and informing its vision, is there a certain leadership style that you try to employ? Yeah I'm a very democratic leader. it's all inclusive. It's us, it's we and when I say that it's, I don't mean just internally us, the police department, it's us, Waterbury, It's the entire community and the police working together to make sure that people from outside the city understand that this is really a great place to be. And, there's some perceptions, especially from the past and there's some people out there to continue to try to breathe life into perceptions about, safety and security in this city. And, we struggle like many cities do from some urban problems, but I think we have a really good grasp on it. And the unique thing here is and I think you can see it in our crime rate and the way we solve crimes is we have a very strong bond and working relationship with the members of this community to make sure that we're policing it in the most appropriate way for the people that live and work here and thrive here, as well as to invite people to come here to Waterbury. When it comes to economic development, business owners, investors, they want to know that their assets and their people are being actively protected. What measures does the Waterbury Police Department take in this respect? We've done a lot of site visits for any business owner that is either thinking about coming to Waterbury or is here in the city. We've, we'll be happy to provide crime rates for a particular area. I feel that we are very responsive to their needs. Sometimes incidents occur. We have rashes of issues that may occur to a particular business or a particular section of the city, but we're responsive to it. We do a lot of work, through our Community Relations Division to work with business owners To resolve and solve some of the issues that they may be having. we don't believe in constantly reinventing the wheel. We believe in the private sector practices. If they fit within the guidelines and they fit within the statutory regulations there are things that we certainly, don't discount. Did you grow up in Waterbury? I did not. Where'd you grow up? I grew up in Hartford. Okay. Yeah, I grew up in Hartford. I came here when I was 20 years old. I immediately bought a house on Southmayd Road in the East End. And, I feel that honestly from moment one that I was adopted by this city I met a lot of folks that really were rainmakers in the city at that time, and it intrigued me to really get involved in public service. I grew up in an immigrant family. Grew up in the South End of Hartford. I had nobody from law enforcement in my family. They were all construction workers and insurance company administrators. But it was a great opportunity to come here and, I grew up in a time where you work together as a community, right? I learned from my grandparents and my parents that you stuck together, you worked together, you helped each other out. So I, it was always kinda, community oriented, group oriented person, and I, I felt what better way to fulfill that other than serving a community. Was that a accumulation of experiences, or was there a particular moment when you said law enforcement might be something I really want to devote myself to? I think it was a, an accumulation of experiences, but, I do recall at a very young age, my grandparents having an interaction with law enforcement that was very positive and they, they spoke literaly no English so I was conducting some translation for the police as they arrived to assist my grandparents and Just the way that the officer reacted, the patience that the officer had the willingness that the officer was willing to go to to help my grandparents, always struck with me and, that officer, his name was Ron Burr, he was a Hartford police officer, and I still remember his name, and went to school with his kids, and, unfortunately he's passed now but kept in touch with him all through the years. You touched on it a little bit before, Chief. Crime and public safety is always a difficult subject, especially when it comes to the optics of how safe a city is, but generally speaking, what would you say to someone who is still questioning how safe Waterbury is? we're always going to suffer from some of these issues that urban communities suffer from. I think that we're very proactive. I think that police response is appropriate in this city. It's all a balancing act. I think that people need to come experience the city. I entrusted my children to this city. They went to school right here in Downtown, after school they walked to the YMCA or to Domenick and Pia's for a slice of pizza. And if you're not from Waterbury and you haven't been there, you need to come. But there's going to be issues. There's always issues. we don't have to look far outside the city to see some of the same. conditions that that occur on an irregular basis. And it's really the same for Waterbury. It just sometimes gets a little more press because it's a hub for the area. And media is really focused on it. there's so much that you're doing as a PD in terms of ongoing training, in terms of innovation, in terms of technology. What are some recent highlights or over a period of time, just highlights around how you're training and supporting the community through the use of technology and gaining more depth of experience for your officers? one of the things that we're most proud of here is the de-escalation training that we've been putting our officers through over the course of the last several years, also the crisis intervention training we, we understand and frankly, we feel it internally behavioral health is a really significant problem post pandemic post the murder of George Floyd. We saw a lot of changes rapid changes and call for change and rightfully to law enforcement across the nation. I still believe that here in Connecticut, we're much further ahead of the game, but regardless there's always room for accountability, there's always room for reform and you have to be open to that. You have to you have to be willing to accept that. Cause again, evolution makes change. Really focusing on a Peer Support team internally for our officers that Crisis Intervention training, the advent of a Youth Crisis Intervention team the advent of an Overdose Response Technician team that assists members in our community that are suffering from opioid or frankly any addiction with a number of different harm reduction techniques as well as support for those folks and those families, as they go through crisis. Those are some of the greatest accomplishments and I think make us, one of the most well rounded and trained police departments, certainly in the region, if not the state. I think that the technology that we're using. Some of the mapping that we're doing, segregating the city, taking a look at the different cultures and where they exist in the city, different religions, different races where violent crime is impacting neighborhoods the most what the socioeconomic status is of that particular neighborhood, what the housing status and the housing stock is in that particular neighborhood, having all that information, frankly, at fingertips now is really helping us in our deployment of officers programming that we can bring to a certain neighborhood and making sure that we have the credible messengers, and the right messengers to provide city services, whether it be public health services, police services, zoning or some of the other programs that are available here in the City of Waterbury. There's so many programs that are available in the city that sometimes people just don't even know about. I think sometimes it gets lost through messaging. we have so many different pipelines to deliver messages these days. So having that information at our fingertips, I think is really beneficial and enables us to communicate better with the community. there's even some, call it, tucked away advancements, advancements in technology or in services that the public just wouldn't likely know about. Can you talk about one or two of those technologies? we have a robust drone program that we've been building here over the course of the last several years. It started with drones that were operated from the deck, the third floor parking lot deck here utilized for pre-raid surveillance by the Vice Squad missing children, missing adults. We often use it at crime scenes and accident reconstruction scenes to get an overall view of the particular scene, take measurements and just really document everything accordingly. But we've really grown this program to train many officers to be drone pilots. They're FAA certified and they go to recertification training and now we are in the process of implementing a automated drone program. This particular program would speak to our our CAD or Computer Aided Dispatch system, and it would launch for specific crimes. Say we had the tragedy of a shooting or a shots fired, that drone would launch, it could essentially respond to anywhere in the city in four minutes and then it has to be taken over by a pilot, a human operator. But that'll provide us a lot of information that we may have been missing during response, may have been missing because the caller that was reporting that particular incident was, distraught or just, preoccupied with other things that were going on. That's one of the things that we're moving forward on right now that I think is going to be very beneficial for us. You mentioned a number of things that distinguish the PD, your officers, your staff. One thing that I think distinguishes you is your heavy involvement in community organizations. You mentioned Waterbury Police Activities League. The list of your involvement is lengthy and just to name a few being on the Youth Service Committee of the Northwest Regional Workforce Investment Board, President of the Waterbury Police Activity League, PAL. Tell us about your volunteerism, but more specifically, why? Why do you do it? I really love the city and I love working with the youth. I think that they really are the future and I know, especially since 2021 and the pandemic it's been a really rough road for our children and anything that we can do to support them to reconnect them with the basics in life, right? In some cases, is just understanding the necessity of personal hygiene, understanding having an appropriate diet understanding that school is very important and there's work that needs to be put into it and that, understanding that there's accountability in life in general. Those are huge stressors these days for kids and there's not a lot of places for them to turn to. Having an opportunity to sit on these boards like the WIB and PAL and create opportunities whether they be youth fairs or other events that we host that we can bring kids in to give them an opportunity to explore themselves, express themselves, and understand all the different values and opportunities of education that are out there, whether it's vocational training for some of our the greatest manufacturers in the world or some of the largest construction companies in the world that exist right here in the Greater Waterbury region, or even for government services, civic duty are really important and working on an ability for them to develop their leadership for life in general is just a passion of mine. You and the police department are providing so much public service out to the community, which is growing now to upwards of a hundred and fifteen thousand citizens in Waterbury proper, but also the Greater Waterbury region. Talk a little bit about, some of the stories and experiences you've had of people giving back to you in the department. We've created some incredible relationships especially with our youth along the way. And we've had so many kids come back. There's one particular , man now, a boy when I met him that comes to mind. Amari Brantley who was the president of the NAACP Youth Council. Amari had this vision of the original basketball game between police and the NAACP Youth Council. So we ran with it and it be, became and still is a yearly event. There's been some special guest NBA players for both sides through the years to try to win that trophy. The the winner of that particular event which packs the PAL gym, gets to keep the trophy for the year until the next game occurs. that's just how it began with Amari, but the relationship grew strong and Amari had an opportunity to include me in a lot of different community events that he hosted and chaired, invited me to speak to a number of different groups of youth in our city, a very diverse collection of youth in our city. And Amari really took serious his position and, his abilities and his opportunities from that position. He went away, he went to college in Arkansas, he just graduated this year and he came back to visit me recently, It was great. We got to embrace for the first time in a couple of years and had a lot of talks about what his vision is for the City of Waterbury. And I was super pleased to hear that, he's very committed to civic duty here in the city Wants to maybe pursue a law degree has interest in business but eventually this kid wants to be the mayor here. And, just meeting him and working with him through the course of the last several years makes me feel great. I think that, we see a little bit of a slide in people wanting to get involved in civic duty, in government offices, on boards, on commissions, running for public office. It's been a rough couple years from the national level, which trickles all the way down to the local level and I think that it's left a little bit of a bitter taste in, in some people's mouths that are in the mix right now, but to see a group like Amari and a few of his friends coming up that have a thirst for it and a desire to learn more about it is really pleasing to me. And I think that's really what it's all about, right? it's today's youth, tomorrow's leaders, And I truly believe that. The kids that we are entrusted to care for today are going to be the kids that are making decisions for us before we leave this earth. It's just really important to work with them and, make them part of the plan. The mission of the Waterbury Police Department is to, and I quote, " protect with vigilance and serve with impartiality." How are your officers building this kind of strong partnership with the community? this administration collectively from the officers in the Academy all the way to my office created that particular slogan. prior to that, it was a paragraph long mission statement that nobody could recite. But this is embossed in our prep room where our officers go in and out of each and every day before they go on the street. And I think the focus is from my office all the way through to the street line supervision is relationships with the community. I firmly believe that. The way a police department thrives is through relationships and, through those relationships, as those bonds grow stronger, there's trust. It's just inherent trust that trust occurs between the community and the police. And that's what gets things done. The police department is also constantly evolving, as you mentioned, evolutionary steps continually being made to address the needs of the community. Are there any innovations or investments that are on the horizon planning to be made, things that are even in a visualization phase that would help prevent and solve crime and offer more public service? Right now we are developing a Violence Interruption specialist position, that'll be a civilian person with a behavioral health background that'll assist when we have calls that involve any type of violence, especially gun violence. We're looking to use the same format that we use with our Overdose Response technicians to have a Violence Prevention specialist reach out to victims of crime as well as their families to try to assist them and connecting them with services that may be available and just have an understanding that the police are here to help as well as other government services that are available here in the city. As you mentioned before, Chief, there's just so many activities and events happening around the city, a lot of which occurs in Downtown, Palace Theater, Mattatuck Museum, a lot of organizations, a lot of businesses, all congregated in a handful of blocks. What are the variety of ways in which the police are making their presence known as a public service, not as a scary law enforcement entity, but making sure that the public knows we're here to support you and making sure that they're aware of the variety of ways in which the police department shows up to support them. we love our business partners and our nonprofit partners in the Downtown area and the events that they conduct and the people they bring in to the heart of the city, it's really an awesome feeling, and it's so cool to see thousands of people at times come into the city and enjoy all the things that we get to enjoy on a daily basis. We always work with them and make sure that we provide a police presence. That's done in a number of different ways. Of course, we have our mounted unit, our horses. We've seen the horses do some amazing things as far as relationship building and icebreakers for some members of the community and even folks from outside of the City of Waterbury that come in we have officers that are on bicycles. We have officers that are on motorcycles. We have officers that are on foot and then we have our officers in our patrol cars all patrolling certain areas. But we always make sure that we staff events. We enjoy having a presence there at times when allowable they'll allow us to recruit or set up a community relations table there so we can talk a little bit about the programming that's done here. We have a bunch of different programs that really focus on some of our vulnerable citizens, whether that be, some of the elderly folks that may be may suffering from some medical issues that a family member would like to have on register with us or another member of a family that's suffering from some sort of behavioral health diagnosis that, family members would want to have on register with us. Or if they have cameras or whatever the case may be that they would like to share with the police, for potential use in a later time or just for our knowledge. These are all programs that we run and, often like to share at some of those events to make sure that people know that we are keeping track of things and, we're very interested in information they have to provide. The more information that we're armed with in today's technology, we can pull a car over and if someone is on a registry, we'll know immediately if we're dealing with someone that may have autism or someone that may suffer from some sort of dementia, and the officer can be better prepared to deal with that person because we know that there's certain triggers that may impact the interaction in a negative way, and we really want to avoid that. You get to see the Waterbury community from such a very different perspective than most of us, probably all of us. What's your view of the people in the city? They're amazing. They're really just beautiful, committed people that all have something unique to offer. the diversity in this city is just incredible. There's people from literally all around the globe that have settled here and some in pockets and they just bring so much culture, so much vibrance to the city skill sets that are just necessary for a city like this to continue to grow and thrive on. Do you have any heroes? People that you looked up to? You, Grant. professionally I would say that Neil O'Leary has been my mentor for a lot of years. he's been a great mentor, did my background, provided my polygraph when I when I came on the job and provided me a lot of opportunities within this department. But his vision is really, I think where I received a lot of influence on why I am a leader that I am today really community focused community first, residents of the city take priority over anything and one of the biggest things I learned from him is there is no such thing as the word no. If you can imagine it if you can talk about it, we can figure a way to accomplish it. And that was something I always envied about his attitude and his direction for us as we worked for him. Sometimes, albeit difficult, it was the right thing to do. You've literally seen every square foot of this city over the decades. So to have some fun or experience something great, where would you go? What should we do? Where should we eat? Give us some recommendations. I love the taco truck on East Main Street. I love Banana Brazil. And you look at me, I love food, right? Town Plot has a lot of great opportunities to offer. Diorio's downtown Verdi. There's just so many great places to visit in this city. And look, the parks are amazing in this city. Fulton Park is like taking a stroll back in time. Hamilton Park, with all its new renovations, is just a wonderful place to recreate. The, the river walk, the Mad River walk behind the mall on East Main Street just offers some solitude. I often walk or run, go down there and it's just a really cool place to see. the Jewish deli Kosher World up on Cook Street is another great place some of the Spanish restaurants like La Borinquena on South Main Street, just another great place to stop and visit. And this is some of the best food, I think, in the state of Connecticut, not just the region. I asked a version of this earlier, but I'll ask it in a different way. If there's a business owner, an investor, a family, even an individual resident who's out there saying,"Why should I look at Waterbury?" what would be your answer? Why Waterbury? We're here to help, The police department, city's administration, Mayor Pernerewski all the city departments, we're all here to help. We're problem solvers. We're good partners. And we're not going to leave your side. We're going to support you. Chief Spagnolo. Thank you so much for the time. Thank you. Listen to the full series from The Waterbury Talks, and learn more about public safety, community based initiatives, and all the city offers, at thewaterbury.com